Privacy Policy

1. Introduction

Valnora & Elric ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at valnoraelric.com or use our engineering subscription services.

2. Information We Collect

We may collect information that you provide directly to us, including:

• Contact information: Name, email address, company name, and phone number when you book a call, request information, or subscribe to updates.
• Communication data: Contents of emails, messages, and call notes related to discovery calls and project discussions.
• Project and technical data: Information you share about your product, roadmap, and technical requirements in the course of our engagement.

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and usage data via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services.
• Respond to your inquiries and schedule discovery calls.
• Deliver engineering services under our subscription agreements.
• Send relevant updates about our services (with your consent where required).
• Comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We do not sell your personal information. We may share your information only:

• With service providers who assist our operations (e.g., hosting, email, scheduling) under strict confidentiality.
• When required by law or to protect our rights, safety, or property.
• In connection with a merger, acquisition, or sale of assets, with notice to you.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Communication and code are handled via secure channels and access is limited to those who need it to perform our services.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, to perform our contract with you, or as required by law. When we no longer need it, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at systems@valnoraelric.com.

8. Cookies and Tracking

Our website may use cookies and similar technologies for essential functionality, analytics, and to improve your experience. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at systems@valnoraelric.com.